Bhim Nagar, Ghukna, Ghaziabad, Uttar Pradesh 201003
riddhiexpressworld.1792@outlook.com
08.00 AM-09.00 PM
Welcome to our Terms and Conditions page. These terms govern the use of our courier services and the access and use of our website. By accessing and using our services, you agree to be bound by these terms and conditions. It is important to read and understand these terms before using our services. If you do not agree with any part of these terms, please refrain from using our services. We may update these terms from time to time, and any changes will be reflected on this page with a revised date. Your continued use of our services constitutes acceptance of the updated terms.
These general terms and conditions apply to the use of our courier services, including the ordering, processing, and delivery of packages. By using our services, you agree to comply with all applicable laws and regulations. You are responsible for providing accurate and complete information when placing an order, including your name, address, and contact details. We reserve the right to refuse service, cancel orders, or modify these terms at our discretion. Failure to comply with these terms may result in the suspension or termination of your use of our services. We are not liable for any damages arising from incorrect information or misuse of our services.
To place an order with us, you must complete the order form available on our website, providing all required details such as delivery address, recipient information, and payment method. Upon submission, you will receive an email confirmation with the order details and an estimated delivery time. Payment for orders must be made at the time of placing the order through secure payment options provided on our website. Orders will only be processed once payment has been successfully received. If you encounter any issues with the payment process or have questions regarding your order, please contact our customer support team for assistance.
Our delivery times are estimates and may vary based on factors such as the destination, delivery method, and current demand. While we strive to meet estimated delivery times, we cannot guarantee exact delivery dates. Our services cover specific geographic areas, and we may not be able to deliver to locations outside our service area. If your delivery address is outside our standard service area, additional charges may apply, or we may not be able to fulfill the order. For information on our service areas and delivery options, please refer to our service area map or contact our customer support team.
As a user of our services, you are responsible for ensuring that the information you provide is accurate and complete. This includes providing correct delivery addresses, contact details, and any special instructions necessary for the successful delivery of your package. You must also be available to receive your package at the specified delivery time. Failure to provide accurate information or to be available for delivery may result in delays or additional charges. We are not responsible for any issues or losses resulting from incorrect or incomplete information provided by users.
Orders can be canceled or modified within a specified period before the scheduled delivery time. If you wish to cancel or change your order, please contact us as soon as possible. Our cancellation and refund policy outlines the conditions under which refunds may be issued. Refunds are typically granted for orders canceled in accordance with our policy or for issues that are our responsibility, such as failed deliveries. To request a refund or for more details on our refund policy, please contact our customer support team. We will process refund requests in line with our policy and applicable regulations.
Our liability for any issues arising from the use of our services is limited to the extent permitted by law. We are not liable for any indirect, incidental, or consequential damages resulting from delays, loss, or damage to packages. Our liability is restricted to the value of the services provided and does not include compensation for any losses or damages beyond the scope of the services rendered. We are not responsible for any issues arising from circumstances beyond our control, such as natural disasters, labor disputes, or other events that may impact service delivery.
We reserve the right to modify these Terms and Conditions at any time to reflect changes in our business practices, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about our current terms and conditions. Your continued use of our services following any changes constitutes acceptance of the updated terms. If you have any questions or concerns about changes to our terms, please contact us for clarification.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our business is established. Any disputes arising from or related to the use of our services or these terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction. We will attempt to resolve any disputes amicably through negotiation and mediation before resorting to formal legal proceedings. If you have any concerns or disputes regarding our services, please contact us to seek resolution before pursuing legal action.
If you have any questions, concerns, or need assistance regarding these Terms and Conditions or our services, please feel free to contact us. Our customer support team is available to help with any inquiries or issues you may have. You can reach us via email, phone, or by visiting our office. Our contact details are provided below. We value your feedback and are committed to addressing your concerns in a timely manner. Thank you for choosing our courier services and for taking the time to review our Terms and Conditions.
Courier Service